What characterizes congruent communication?

Congruent communication is defined by the alignment between verbal and nonverbal messages. When both forms of communication convey the same idea or sentiment, it creates clarity and reinforces the intended message. For example, if someone says "I'm happy" while smiling and maintaining open body language, this congruence enhances the authenticity and effectiveness of their communication.

This alignment fosters trust and understanding in interpersonal interactions, allowing the receiver to feel more confident in interpreting the sender's true feelings or intentions. In contrast, other options describe scenarios where communication may become confusing or less effective, such as contradicting messages or ignoring important aspects like feelings.